Terms & Conditions

 

E1 Spa & Wellness limited

Unit 2, Neptune House, Marina Bay.

Gibraltar, GX11 1AA

T: +350 20042513

E: info@infinitygroup.gi

 

Registered company number: 120684

 

Please read carefully the following Terms of Use, which may be updated by E1 Spa & Wellness limited from time to time (these “Terms”). These Terms define your and E1 Spa & Wellness’s rights and obligations. The most current version of these Terms can be accessed at any time at www. e1spa.gi (the “Site”). Changes to these Terms will be notified via positing on the Site (or other written notice to you).

 

ACCEPTANCE OF TERMS OF USE

 

By accessing, browsing, and/or using the Site and/or any facility operated by E1 Spa & Wellness (a “Club”), you accept and agree to be bound to these Terms. In addition, when using particular E1 Spa & Wellness services, you also shall be subject to any posted guidelines, FAQs, or rules applicable to such services, which may be posted and modified from time to time.

 

E1 Spa & wellness memberships (*)

 

Memberships are only available to those 18 years of age and over.

 

All monthly memberships are payable via monthly direct debit, to be charged on, or as soon as reasonably possible after, 1st of each month.* Direct debits shall be charged via E1 Spa & Wellness Limited.

 

To cancel, freeze or make changes to your membership, requests are required in writing only, either at the club reception or via email to info@infinitygroup.gi  . Requests will not be accepted via the telephone or social media. One full calendar months’ notice is always applicable and the final month of any membership payable in full. Changing or cancelling your Direct Debit will not change the status of your membership.

 

You may freeze your membership for a minimum of 1 month, to a maximum of 6 months. Whilst your membership is on freeze, a monthly fee of £10 is applicable.

 

Annual memberships are non-refundable and freeze periods are not permitted.

 

To qualify for any reduced rate membership that requires proof of eligibility, this proof is required at the time of joining or membership transfer request. Should this proof not be available at this time, our standard membership fee applies.

Couples’ rates are only applicable whilst the membership is paid via one account/ Direct debit. Should one member cancel their membership, the couples’ rate would cease to be applicable for the remaining member.

 

Should you lose or damage your membership card, a £5 fee is applicable for a replacement.

 

Your membership is for your use only. Any non-member attempting to access the facilities without a valid membership, will not be admitted.

 

All members acknowledge and accept that this is an unsupervised gym and as such members are responsible for their own wellbeing at all times and are exercising at their own risk.

To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, wellbeing, or physical condition. Further, that you will advise us immediately should your circumstances change.

You should consult your doctor before you start any exercise, exercise programme or class you attend and/or if you are not sure whether it is suitable and/or if you have a pre-existing illness or medical condition. We are not responsible if you ignore our recommendations and continue to exercise at any of our clubs.

 

E1 Spa & Wellness membership holders receive 5 complimentary classes at Reshape and Rumble per month. Classes must be booked using the Glofox app. Unused classes will expire at the end of each month.

 

We may from time to time increase the membership fee, should we do so we will communicate to our members via in club member communication, membership newsletter and on our website.

 

E1 Spa & Wellness reserves the right to refuse entry, terminate or withdraw a member’s contract at any time.

 

INFINITY PLATINUM MEMBERS

 

Infinity Platinum membership holders only, receive free access to all classes held at Atlantic Suites Gym, Ocean Village Gym and Reshape and Rumble. The class timetables are subject to change and updates at any time.

 

Members are able to sign up for classes at the club reception desk 15 minutes prior to the class start time, at Atlantic Health Club and Ocean Health Club. E1 Spa & Wellness makes no guarantee on the availability of classes as access to classes is on a space-available basis.

 

TERMINATION BY E1 SPA & WELLNESS

 

You agree that E1 Spa & Wellness, in its sole discretion and for any or no reason, may terminate any account (or any part thereof) you may have with the E1 Spa & Wellness or use of the Site and/or Club and remove and discard all or any part of your account or any content uploaded by you, at any time. E1 Spa & Wellness may also in its sole discretion and at any time discontinue providing access to the Site and/or Club, or any part thereof, with or without notice. You agree that any termination of your access to the Site or any account you may have or portion thereof and/or Club may be affected without prior notice, and you agree that E1 Spa & Wellness will not be liable to you or any third party for any such termination.

 

Applicable only to corporate accounts authorized by us: If you are using or opening an account on the Site on behalf of a company, entity, or organization (a “Subscribing Organization”), then you represent and warrant that you are an authorized representative of that Subscribing Organization with the authority to bind such organization to these Terms.

 

You agree that the information you provide to E1 Spa & Wellness on registration and at all other times will be true, accurate, current, and complete. You also agree that you will ensure that this information is kept accurate and up-to-date at all times.

 

 

PROHIBITED CLUB CONDUCT

 

When attending E1 Spa & Wellness facilities, you agree to do so in a respectful manner, utilising all equipment in the way in which it was intended. We wish for all members and employees alike to enjoy a safe and diverse environment, any behaviour that is deemed inappropriate shall not be tolerated within our club.

 

 

GYM & SPA ETIQUETTE

 

Return all equipment and re-rack weights after use

Sanitize all equipment after use

No food or bags on the gym floor OR pool area

Do not drop or slam weights

Avoid unnecessary noises

Be respectful of others personal space

Share equipment, don’t hog it

Appropriate fitness attire, to include clean clothing and appropriate footwear.

(No jeans, bare feet or flip flops)

Appropriate swimwear in the pool and spa area

A towel to be worn in the sauna and hammam

 

 

PRIVACY

 

Your privacy is important to E1 Spa & Wellness. The E1 Spa & Wellness Privacy Policy is hereby incorporated into these Terms by reference. Please read the privacy policy carefully for information relating to E1 Spa & Wellness’s collection, use and disclosure of your personal information.

 

We’ll be accepting bookings very shortly, fill in your details and we’ll email you as soon as you can book.